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Exchange 2010 Backup error: WinRM
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Post Exchange 2010 Backup error: WinRM 
Any help would be appreciated as I can't get the backups to run and out
Exchange guy is out.

Backups worked yesterday and today are failing with a very cryptic message:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc backup * full
/backupdestination=tsm /backupmethod=vss

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.


Updating mailbox history on TSM Server...
Mailbox history has been updated successfully.

Querying Exchange Server to gather component information, please wait...

ACN5350E An unknown Exchange API error has occurred.


Nothing is in the Event log, TDPEXC.LOG about what the api error is. Doing a
QUERY EXCHANGE gives a little more information, but still nothing in any
event log to indicate what exactly the problem is


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM
client cannot process the request. It cannot determine the content type of
the H
TTP response from the destination computer. The content type is absent or
invali
d. For more information, see the about_Remote_Troubleshooting Help topic.



"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain." - ??

Bill Boyer

Post Exchange 2010 Backup error: WinRM 
Hi Bill,

Can you send the results of these request :

tdpexcc q tsm
tdpexcc q tdp
tpdexcc q exchange

Thanks.

-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] De la part de Bill Boyer
Envoyé : vendredi 17 décembre 2010 15:50
À : ADSM-L < at > VM.MARIST.EDU
Objet : [ADSM-L] Exchange 2010 Backup error: WinRM

Any help would be appreciated as I can't get the backups to run and out
Exchange guy is out.

Backups worked yesterday and today are failing with a very cryptic message:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc backup * full
/backupdestination=tsm /backupmethod=vss

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.


Updating mailbox history on TSM Server...
Mailbox history has been updated successfully.

Querying Exchange Server to gather component information, please wait...

ACN5350E An unknown Exchange API error has occurred.


Nothing is in the Event log, TDPEXC.LOG about what the api error is. Doing a
QUERY EXCHANGE gives a little more information, but still nothing in any
event log to indicate what exactly the problem is


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM
client cannot process the request. It cannot determine the content type of
the H
TTP response from the destination computer. The content type is absent or
invali
d. For more information, see the about_Remote_Troubleshooting Help topic.



"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain." - ??

Bill Boyer


Afin de préserver l'environnement, merci de n'imprimer ce courriel qu'en cas de nécessité.

Please consider the environment before printing this mail.

Post Exchange 2010 Backup error: WinRM 
C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query tsm

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Tivoli Storage Manager Server Connection Information
----------------------------------------------------

Nodename ............................... EXC_DSS-EXCMB-L2
NetWork Host Name of Server ............ 172.31.14.52
TSM API Version ........................ Version 6, Release 2, Level 1.0

Server Name ............................ CUSTOMER
Server Type ............................ Windows
Server Version ......................... Version 5, Release 5, Level 3.0
Compression Mode ....................... Client Determined
Domain Name ............................ TEKNIPLEX
Active Policy Set ...................... STANDARD
Default Management Class ............... STANDARD


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query tdp

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Data Protection for Exchange Preferences
----------------------------------------

BACKUPDESTination................... TSM
BACKUPMETHod........................ VSS
DATEformat ......................... 1
LANGuage ........................... ENU
LOCALDSMAgentnode................... DSS-EXCMB-L2
LOGFile ............................ tdpexc.log
LOGPrune ........................... 30
MOUNTWait .......................... Yes
NUMberformat ....................... 1
REMOTEDSMAgentnode..................
TEMPDBRestorepath...................
TEMPLOGRestorepath..................
TIMEformat ......................... 1


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM
client cannot process the request. It cannot determine the content type of
the H
TTP response from the destination computer. The content type is absent or
invali
d. For more information, see the about_Remote_Troubleshooting Help topic.

C:\Program Files\Tivoli\TSM\TDPExchange>

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Meunier, Yann
Sent: Friday, December 17, 2010 10:48 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: Exchange 2010 Backup error: WinRM

Hi Bill,

Can you send the results of these request :

tdpexcc q tsm
tdpexcc q tdp
tpdexcc q exchange

Thanks.

-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] De la part de
Bill Boyer Envoyé : vendredi 17 décembre 2010 15:50 À : ADSM-L < at > VM.MARIST.EDU
Objet : [ADSM-L] Exchange 2010 Backup error: WinRM

Any help would be appreciated as I can't get the backups to run and out
Exchange guy is out.

Backups worked yesterday and today are failing with a very cryptic message:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc backup * full
/backupdestination=tsm /backupmethod=vss

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 6, Release 1, Level
2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.


Updating mailbox history on TSM Server...
Mailbox history has been updated successfully.

Querying Exchange Server to gather component information, please wait...

ACN5350E An unknown Exchange API error has occurred.


Nothing is in the Event log, TDPEXC.LOG about what the api error is. Doing a
QUERY EXCHANGE gives a little more information, but still nothing in any
event log to indicate what exactly the problem is


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 6, Release 1, Level
2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM client cannot process the request. It cannot determine the content
type of the H TTP response from the destination computer. The content type
is absent or invali d. For more information, see the
about_Remote_Troubleshooting Help topic.



"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain." - ??

Bill Boyer


Afin de préserver l'environnement, merci de n'imprimer ce courriel qu'en cas
de nécessité.

Please consider the environment before printing this mail.

Post Exchange 2010 Backup error: WinRM 
Hi Bill,

Which type of installation you have done for Exchange 2010 ?

Are you in DAG mode or no ?

If you are in DAG mode your install is not properly configured

Verify too you opt files.

I'm configuring a LAN-Free Solution with a DAG actually.

This is my configuration for information :

1 node for DAG (EX2K10PROD_DAG)
6 node for Exchange (DSSxxxxxxxx_EXC for each node of DAG/DAC)
All Exchange's node was granted to save for DAG's node

1 dsm.opt (Operating System Save / Scheduler)
1 dsmexc.opt (Scheduler Exchange)
C:\Program Files\Tivoli\TSM\TDPExchange>more ..\baclient\dsmexc.opt
NODENAME DSS0000215_EXC
TCPSERVERADDRESS tsmep3.serv.cdc.fr
TCPPORT 4018
PASSWORDACCESS GENERATE
EXCLUDE.BACKUP "c:\*"
EXCLUDE.BACKUP "D:\*"
MANAGEDSERVICES WEBCLIENT SCHEDULE
1 dsm.opt (Exchange Save)
C:\Program Files\Tivoli\TSM\TDPExchange>more dsm.opt
*======================================================================*
* IBM Tivoli Storage Manager for Mail *
* Data Protection for Microsoft Exchange Server *
* Sample Options File *
*======================================================================*
NODename EX2K10PROD_DAG
CLUSTERnode no
COMPRESSIon Off
PASSWORDAccess Generate
*======================================================================*
* TCP/IP *
*======================================================================*
COMMMethod TCPip
TCPPort 4018
TCPServeraddress tsmep3.serv.cdc.fr
TCPWindowsize 63
TCPBuffSize 32
*======================================================================*
* LAN Free *
*======================================================================*
*ENABLELANFREE YES
1 tdpexc.cfg (Exchange API TSM)
C:\Program Files\Tivoli\TSM\TDPExchange>more tdpexc.cfg
*********************************************************************
* IBM Tivoli Storage Manager for Mail
* Data Protection for Microsoft Exchange Server
* Sample Configuration File
*********************************************************************
BUFFers 3
BUFFERSIze 1024
LOGFile tdpexc.log
LOGPrune 60
MOUNTWait Yes
TEMPLOGRestorepath
LASTPRUNEDate 12/18/2010 08:33:58
BACKUPMETHod VSS
TEMPDBRestorepath
LANGuage ENU
BACKUPDESTination TSM
LOCALDSMAgentnode DSS0000215_EXC

You must have this services running on your machine :
TSM Client Acceptor Daemon - Exchange (for Exchange scheduler)
TSM Client Scheduler (For OS)
TSM Client Scheduler - Exchange (For Exchange Scheduling)
TSM Remote Agent - Exchange (For Exchange save - VSS)

This is the same commands you have send us :

C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q tsm

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.0
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Tivoli Storage Manager Server Connection Information
----------------------------------------------------

Nodename ............................... EX2K10PROD_DAG
NetWork Host Name of Server ............ TSMEP3.SERV.CDC.FR
TSM API Version ........................ Version 6, Release 1, Level 2.0

Server Name ............................ TSMEP3
Server Type ............................ AIX-RS/6000
Server Version ......................... Version 5, Release 5, Level 3.0
Compression Mode ....................... Client Determined
Domain Name ............................ PRODEXC
Active Policy Set ...................... PS_PRODEXC
Default Management Class ............... MC_EXC_PROD

C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q tdp

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.0
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Data Protection for Exchange Preferences
----------------------------------------

BACKUPDESTination................... TSM
BACKUPMETHod........................ VSS
DATEformat ......................... 1
LANGuage ........................... ENU
LOCALDSMAgentnode................... DSS0000215_EXC
LOGFile ............................ tdpexc.log
LOGPrune ........................... 60
MOUNTWait .......................... Yes
NUMberformat ....................... 1
REMOTEDSMAgentnode.................. EX2K10PROD_DAG
TEMPDBRestorepath...................
TEMPLOGRestorepath..................
TIMEformat ......................... 1

As you can see I have a REMOTEDSMAgentnode and not in your configuration !

C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.0
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Microsoft Exchange Server Information
-------------------------------------

Server Name: DSS0000215
Domain Name: ap.cdc.fr
Exchange Server Version: 14.1.218.15 (Exchange Server 2010)

Databases and Status
----------------------------------------
DBUSR01
Circular Logging - Disabled
DAG Status - Active
Recovery - False
DBUSR01 Online
DBUSR04
Circular Logging - Disabled
DAG Status - Passive (Healthy)
Recovery - False
DBUSR04 Online
DBUSR05
Circular Logging - Disabled
DAG Status - Active
Recovery - False
DBUSR05 Online
DBUSR07
Circular Logging - Disabled
DAG Status - Passive (Healthy)
Recovery - False
DBUSR07 Online
DBUSR09
Circular Logging - Disabled
DAG Status - Active
Recovery - False
DBUSR09 Online
Volume Shadow Copy Service (VSS) Information
--------------------------------------------

Writer Name : Microsoft Exchange Writer
Local DSMAgent Node : DSS0000215_EXC
Remote DSMAgent Node : EX2K10PROD_DAG
Writer Status : Online
Selectable Components : 5

I suggest you to reinstall your configuration (TDP only) and redefine properly your files.

Try too the diskshadow procedure (page 82 or 109) on this guide for test if your vss works : http://publib.boulder.ibm.com/infocenter/tsminfo/v6/topic/com.ibm.itsm.mail.exc.doc/b_dp_mail_exc_guide_win.pdf

Best regards,

Yann MEUNIER

-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] De la part de Bill Boyer
Envoyé : vendredi 17 décembre 2010 18:34
À : ADSM-L < at > VM.MARIST.EDU
Objet : Re: [ADSM-L] Exchange 2010 Backup error: WinRM

C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query tsm

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Tivoli Storage Manager Server Connection Information
----------------------------------------------------

Nodename ............................... EXC_DSS-EXCMB-L2
NetWork Host Name of Server ............ 172.31.14.52
TSM API Version ........................ Version 6, Release 2, Level 1.0

Server Name ............................ CUSTOMER
Server Type ............................ Windows
Server Version ......................... Version 5, Release 5, Level 3.0
Compression Mode ....................... Client Determined
Domain Name ............................ TEKNIPLEX
Active Policy Set ...................... STANDARD
Default Management Class ............... STANDARD


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query tdp

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Data Protection for Exchange Preferences
----------------------------------------

BACKUPDESTination................... TSM
BACKUPMETHod........................ VSS
DATEformat ......................... 1
LANGuage ........................... ENU
LOCALDSMAgentnode................... DSS-EXCMB-L2
LOGFile ............................ tdpexc.log
LOGPrune ........................... 30
MOUNTWait .......................... Yes
NUMberformat ....................... 1
REMOTEDSMAgentnode..................
TEMPDBRestorepath...................
TEMPLOGRestorepath..................
TIMEformat ......................... 1


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM
client cannot process the request. It cannot determine the content type of
the H
TTP response from the destination computer. The content type is absent or
invali
d. For more information, see the about_Remote_Troubleshooting Help topic.

C:\Program Files\Tivoli\TSM\TDPExchange>

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Meunier, Yann
Sent: Friday, December 17, 2010 10:48 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: Exchange 2010 Backup error: WinRM

Hi Bill,

Can you send the results of these request :

tdpexcc q tsm
tdpexcc q tdp
tpdexcc q exchange

Thanks.

-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] De la part de
Bill Boyer Envoyé : vendredi 17 décembre 2010 15:50 À : ADSM-L < at > VM.MARIST.EDU
Objet : [ADSM-L] Exchange 2010 Backup error: WinRM

Any help would be appreciated as I can't get the backups to run and out
Exchange guy is out.

Backups worked yesterday and today are failing with a very cryptic message:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc backup * full
/backupdestination=tsm /backupmethod=vss

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 6, Release 1, Level
2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.


Updating mailbox history on TSM Server...
Mailbox history has been updated successfully.

Querying Exchange Server to gather component information, please wait...

ACN5350E An unknown Exchange API error has occurred.


Nothing is in the Event log, TDPEXC.LOG about what the api error is. Doing a
QUERY EXCHANGE gives a little more information, but still nothing in any
event log to indicate what exactly the problem is


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 6, Release 1, Level
2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please wait...

Connecting to remote server failed with the following error message : The
WinRM client cannot process the request. It cannot determine the content
type of the H TTP response from the destination computer. The content type
is absent or invali d. For more information, see the
about_Remote_Troubleshooting Help topic.



"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain." - ??

Bill Boyer


Afin de préserver l'environnement, merci de n'imprimer ce courriel qu'en cas
de nécessité.

Please consider the environment before printing this mail.


Afin de préserver l'environnement, merci de n'imprimer ce courriel qu'en cas de nécessité.

Please consider the environment before printing this mail.

Post Exchange 2010 Backup error: WinRM 
This indicates that you cannot execute Exchange powershell
cmdlets. DP/Exchange uses powershell cmdlets to
contact the Exchange Server to get information about
databases and their status. I suspect that you will
receive the same error message if you try to run the
Exchange Management Shell (EMS). This indicates
a general Exchange configuration error, not a
DP/Exchange configuration error. Microsoft wrote
some hints and tips on how to resolve this.

Check here:

http://msexchangeteam.com/archive/2010/02/04/453946.aspx

Thanks,

Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L < at > vm.marist.edu> wrote on 12/17/2010
09:50:04 AM:

From: Bill Boyer <bjdboyer < at > VERIZON.NET>
To: ADSM-L < at > vm.marist.edu
Date: 12/17/2010 09:52 AM
Subject: Exchange 2010 Backup error: WinRM
Sent by: "ADSM: Dist Stor Manager" <ADSM-L < at > vm.marist.edu>

Any help would be appreciated as I can't get the backups to run and out
Exchange guy is out.

Backups worked yesterday and today are failing with a very cryptic
message:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc backup * full
/backupdestination=tsm /backupmethod=vss

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.


Updating mailbox history on TSM Server...
Mailbox history has been updated successfully.

Querying Exchange Server to gather component information, please
wait...

ACN5350E An unknown Exchange API error has occurred.


Nothing is in the Event log, TDPEXC.LOG about what the api error is.
Doing a
QUERY EXCHANGE gives a little more information, but still nothing in
any
event log to indicate what exactly the problem is


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server
Version 6, Release 1, Level 2.01
(C) Copyright IBM Corporation 1998, 2010. All rights reserved.

Querying Exchange Server to gather component information, please
wait...

Connecting to remote server failed with the following error message :
The
WinRM
client cannot process the request. It cannot determine the content type
of
the H
TTP response from the destination computer. The content type is absent
or
invali
d. For more information, see the about_Remote_Troubleshooting Help
topic.



"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain." - ??

Bill Boyer

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